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Archive for May, 2011

Adobe PDF Email Issues with Outlook 64Bit

May 7th, 2011 1 comment

The Error:

Either there is no default mail client of the current mail client cannont fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.

The Issue:
So far everything I have read on this relates directly to a 64Bit install of Microsoft Outlook. 32Bit versions appear to work without issues.

There are multiple registry hacks floating around however I have been unable to make them work for me. I also tried uninstalling Microsoft Outlook 64Bit and installing the 32Bit version. That lead me into other issues. See I have a stand alone version of Outlook provided to me by our hosted exchange service provider for free. We also have a stripped down version of Microsoft Office (without Outlook) that is installed and it is 64Bit as well. When I uninstalled the 64Bit Outlook and tried to install the 32Bit Outlook I got an error from Microsoft Office saying that I cannot install a 32Bit version of Outlook because Office 64Bit was on the system. I figured I would get this error but one can hope right?

As always there are multiple fingers pointed in all directions, some at Adobe for not supporting Outlook 64Bit, some at Microsoft for Outlook 64Bit not being compatible with Adobe. You may also find it interesting to know that the same issue appears when using the email link from within Picasa, Google’s photo editing software. This too seems to be the 64Bit vs 32Bit issue as well.

So what are my options to fix this problem? Uninstall Microsoft Office 64Bit, Outlook 64Bit and install the 32Bit versions instead. This leaves me scratching my head… I bought a 64Bit computer, bought and installed 64Bit software, but to make it work I have to use 32Bit software? Really? WTF?!

Here’s the bottom line for me. 64Bit has been around for a while now. Systems and software are being sold as “working” solutions, but they really aren’t in some cases. As we know some vendors lock us into the solutions that are not really acceptable solutions. Is it Microsoft’s fault? Adobe’s fault? Google’s fault? I don’t care! Just fix it! I paid good money for 64Bit solutions, now please make them work! I’m not going to finger point at who I “think” is causing the issue. Each manufacturer knows there are issues and each manufacturer should be working to resolve their side of the problem.

OK so now the technical side of it. 64Bit software is backwards compatible with 32Bit software, 32Bit software is not forward compatible with 64Bit software, it just isn’t possible. Microsoft, Adobe and Google all have wads of cash laying around. They also have some of the brightest people in the computing industry. These vendors should be working to produce WORKING 64bit solutions for their clients (you and me), actually it should have been here already.

GDocsDrive

May 4th, 2011 2 comments

GDocsDrive is a desktop client for Google Docs which enables folder uploading with a simple drag and drop. It makes Google Docs a Google Drive (GDrive) on your desktop.

I ran into GDocsDrive the other day while looking for something that would allow me to access my Google Docs from my desktop. Seek and you will find right? Well it took me a while to actually find something that was remotely close to what I wanted.

It is still not quite exactly what I want but it is very close, and after a few emails back and forth with the Founder of Cloud Drive Software, Jerry Wang I feel more confident that they are going in the right direction. Here are some of the issues I have had and Jerry’s responses to those items.

Feature Requests I Made:
My Request: “Versions (Revisions) – Currently when you re-upload a doc/file it just makes a new copy in Google Docs rather than updating the old doc/file and adding to the revision history.”

Jerry’s Response: “You are definitely correct : Versioning is a vital important feature. Actually we are working on this big feature and plan to include it in the future versions of GDocsDrive. It does need some time, so please be patient.”

My Request: “Drag & Drop onto collection folder to upload (left hand panel).”

Jerry’s Response: “The feature about draging and droping on the left panel (either for uploading or for moving) used to be included in the pre-released version, but all the drag/drop operations were not very stable and conflicted with each other sometimes. So we removed them in the final released version. We plan to make all of the drag/drop operations right in the future version.”

My Request: “Double Click open in default program.”

Jerry’s Response: “As to the double click feature, now Google already supports office files, PDF, image files, audio and video files, and will support more in the future. Is it necessary to add a local application connection to the files? Actually, this feature is very easy to implement, but I am not sure if it is necessary.”

Issue I Noted:
My Issue: “Speed – I have literally hundreds of “collections” with 5-20 files in each collection. I realize bandwidth has a lot to do with this. However when logged in directly to Google Docs vs using GDocsDrive there is a noticable speed difference, for me at least.”

Jerry’s Response: “The uploading speed problem: on my computer (in China), I cannot see a big difference between GDocsdrive and Google Docs webpage. I would appreciate it if you would tell me how much slower it is.”

Other Questions I Had:
My Question: ” I have multiple accounts for Google Docs, obviously I can sign in and out of each one with GDocsDrive. I also have multiple computers that I personally use (Office desktop, personal laptop, home desktop). Do I need to purchase a copy for each location? I know with a few other programs I use (PHPDesigner & others) they have multi device licensing available. I think you could make a little more on the product if you offered a single device, 3-5 device (one or the other, not both) and enterprise license versions. For reference here is how PHPDesigner does it http://www.mpsoftware.dk/buy.php. In our office I help run two companies and have 5 “users” some of these users have access to both companies info in Google Docs and some have only one company access. 2 of us only would use your product only at their assigned workstations and 3 of us would use it at work, home & laptop. If you had tierd licensing I could see how a company like our would purchase 2 single install license and 3 multi device licenses.”

Jerry’s Response: “One license can be used on one computer used by several users, or on several computers used by one user, but not both. So basically, if you have several personal computers used by yourself, one license is enough. Actually, you can find the license instruction when you install GDocsdrive, maybe I should add it in readme.txt and the website.”

My Question: “How long till Google aquires you? =)”

Jerry’s Response: “Till now, I do not see any clue for Google’s acquiring :)

Final Thoughts:
First I have to say that I am honestly impressed that Jerry is actually willing to take time from his day to answer my question rather than sending out canned responses. Kudos Jerry!

As for my request for “Double Click open in default program.”, I do find this necessary. I also realize though that many may not. My main reason is because Google is known for not keeping exact formatting on heavily formatted Microsoft Office documents. The web version always gets a little tweaked. Also as mentioned in a previous post, it would be nice to be able to open Illustrator or Photoshop files or other “non docs supported” files in their native programs, but that’s just my 2 cents.

I will also be testing out the speed issue I am seeing on my end and seeing if I can produce some sort of benchmarking for Jerry. Who knows maybe I am just imagining it /shrug..

The licensing question I had was not something I was able to find on the GDocsDrive website. I should have thought to look inside the program itself but I didn’t. However I think Jerry is on the right track with adding it in a readme.txt and on the website.

One more thing I didn’t think of until after I had heard back from Jerry was icons. The GDocsDrive icons are just flat out ugly. They should look into using the famfamfam.com silk icons, much better cleaner easier to look at, again though, that is just my opinion.

Full Disclosure:
I did not get, nor did I ask for any type of compensation or free product for this post about GDocsDrive. I honestly think this is a really good product headed in the right direction and simply wanted to help support these developers in any way I could. So please check them out!